• Identify and research prospective clients across target industries to uncover new business opportunities and expand the sales pipeline
• Conduct outbound outreach through email, LinkedIn, and other channels to build relationships and generate qualified sales opportunities
• Respond to inbound inquiries, qualify prospective clients, and coordinate new client calls with the appropriate internal leadership team 
• Take ownership of sales opportunities by proactively identifying next steps, anticipating client needs, following up on outstanding items, and keeping opportunities moving through the sales pipeline with minimal direction
• Develop and maintain professional relationships with prospective clients through consistent communication and timely follow-up
• Maintain a thorough knowledge of PLUS QA's services, capabilities, and value proposition to confidently communicate with prospective and existing clients
• Manage internal and external sales communications in a professional, responsive, and timely manner
• Prepare and distribute estimates, Statements of Work (SOWs), and other sales documentation while coordinating the review and approval process with company leadership
• Verify the accuracy of sales documentation, contracts, orders, and invoices prior to client delivery
• Take ownership of the new client onboarding process, including account creation, required documentation, and coordination with internal resources to ensure a smooth client transition
• Maintain relationships with existing clients through periodic check-ins to gather feedback, identify opportunities for additional services, and ensure a positive client experience
• Capture and communicate client success stories, testimonials, and project wins in partnership with marketing resources to support future business development and marketing initiatives
• Maintain accurate and up-to-date client, prospect, and sales pipeline records within company systems
• Prepare regular sales activity, pipeline, and performance reports for leadership
• Attend and actively contribute to company sales and marketing meetings, sharing pipeline updates, client feedback, and market insights to support business growth
• Collaborate closely with marketing resources and company leadership to align outreach efforts, share market insights, and support coordinated lead generation and business development initiatives
• Adapt quickly to shifting priorities while effectively managing multiple opportunities, deadlines, and competing business needs

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• 1–3 years of experience in sales, business development, account management, client relations, or a related role preferred (internships and project experience welcomed)
• Experience using CRM or sales pipeline management platforms such as Salesforce, Hubspot, Pipedrive, Pipeline CRM or similar tools 
• Familiarity with sales engagement and outreach automation platforms such as Outreach, Salesloft, Apollo.io, or similar tools is preferred
• Strong interpersonal and relationship-building skills with the confidence to initiate conversations and develop new business relationships
• Comfortable with initiating outreach, networking, and building rapport with prospective clients through email, LinkedIn, and other communication channels
• Self-motivated with a proactive, goal-oriented mindset and the ability to take initiative, think ahead, and consistently follow through on opportunities
• Positive attitude with resilience and the confidence to navigate rejection while maintaining professionalism and enthusiasm
• Excellent written and verbal communication skills
• Comfortable working in a fast-paced environment with shifting priorities
• Experience with lead generation, prospecting, qualifying leads, or supporting the sales process is preferred
• Strong organizational and time management skills with the ability to manage multiple opportunities, priorities, and deadlines
• Comfortable using technology to manage prospecting, outreach, follow-up, pipeline activity, and client relationships 
• Creative problem-solving skills and a willingness to bring forward new ideas to improve business development efforts and the client experience
• Tech-savvy with the ability to quickly learn and adopt new software, platforms, software, and business systems
• Interest in AI-powered sales tools and emerging technologies that can improve prospecting, sales efficiency, and pipeline management 
• Curiosity in technology and a desire to learn about the software quality assurance industry, emerging technologies, and the clients we serve

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ADDITIONAL REQUIREMENTS  

• Bachelor's degree in Business, Marketing, Communications or a related field, or an equivalent combination of education and experience
• Proficiency in Google Workspace 
• Quick learner with the aptitude to effectively use new software, business software, sales tools, and other business systems
• Professional discretion and the ability to maintain confidentiality when handling company and client information

ADDITIONAL INFORMATION

• Work directly with company leadership and gain exposure to real business decisions, sales strategy, and client relationships
• Opportunity to grow professionally and take on increasing ownership and responsibility over time
• Collaborative, fast-moving environment where your work has real impact on business growth 
• This role requires a high level of organization, follow-through, persistence, and comfort managing evolving priorities
• Full-time position with a standard schedule of 9:00 a.m. – 6:00 p.m., Monday through Friday; Hybrid 
• Employment is subject to a 90-day introductory period
• Benefits: Health Insurance (Medical, Dental, Vision), 401k with Company Match, Paid Time Off, Holidays
• Office conveniently located in SE Portland with a great work environment

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